We place a 100% Guarantee on all products that are defective, which we will replace the item or provide a full credit of the purchase price. Damages during shipping are the responsibility of the shipper. Check your packages carefully before accepting/signing. Please contact us within 24hours on any defective item. Do not send any product back with out an RMA number. Items returned for any other reason except for being damaged, will be subject to a 25% restocking fee plus all shipping and handling cost will be added to the restocking fee. Be absolutely sure of your order so there is no misunderstanding.
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